{"id":27627,"date":"2026-07-13T16:22:51","date_gmt":"2026-07-13T14:22:51","guid":{"rendered":"https:\/\/office.hr\/about-us\/general-terms-and-conditions\/"},"modified":"2026-07-13T16:22:52","modified_gmt":"2026-07-13T14:22:52","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/office.hr\/en\/about-us\/general-terms-and-conditions\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"\n

UREDSKI CENTAR VERIS Ltd.<\/strong><\/p>\n\n

Harmonized with the Croatian Real Estate Brokerage Act (Official Gazette 69\/2026)<\/strong> <\/p>\n\n

\n\n

I. GENERAL PROVISIONS<\/strong><\/p>\n\n

ARTICLE 1 \u2013 SUBJECT MATTER <\/strong><\/p>\n\n

These General Terms and Conditions govern the business relationship between Uredski centar veris Ltd. (“Broker”) and any natural or legal person (“Client”) entering into a Real Estate Brokerage Agreement with the Broker.<\/p>\n\n

ARTICLE 2 \u2013 APPLICABLE LAW <\/strong><\/p>\n\n

These General Terms and Conditions are issued in accordance with the Croatian Real Estate Brokerage Act, the Civil Obligations Act, anti-money laundering legislation and applicable data protection regulations. <\/p>\n\n

<\/p>\n\n

ARTICLE 3 \u2013 DEFINITIONS <\/strong><\/p>\n\n

The terms used in these General Terms and Conditions have the following meanings:<\/p>\n\n

Broker \u2013 Uredski centar veris Ltd.<\/p>\n\n

Client \u2013 any natural or legal person who concludes a written brokerage agreement with the Broker.<\/p>\n\n

Third Party \u2013 a person introduced by the Broker to the Client for the purpose of negotiating a transaction involving real estate.<\/p>\n\n

Property \u2013 any land, residential, commercial or other real property.<\/p>\n\n

\n\n

– <\/strong><\/p>\n\n

ARTICLE 4 \u2013 BROKER’S SERVICES<\/strong><\/p>\n\n

The Broker shall undertake activities aimed at introducing the Client to third parties and facilitating the conclusion of a sale, purchase, exchange, lease or rental agreement.<\/p>\n\n

ARTICLE 5 \u2013 BROKER’S OBLIGATIONS<\/strong><\/p>\n\n

The Broker shall:<\/p>\n\n

    \n
  1. review available property documentation;<\/li>\n\n\n\n
  2. verify available ownership information;<\/li>\n\n\n\n
  3. market and advertise the property;<\/li>\n\n\n\n
  4. organize and conduct viewings;<\/li>\n\n\n\n
  5. assist in negotiations;<\/li>\n\n\n\n
  6. inform the Client of relevant circumstances;<\/li>\n\n\n\n
  7. coordinate the preparation of legal documentation through authorized professionals;<\/li>\n\n\n\n
  8. assist during property handover;<\/li>\n\n\n\n
  9. protect confidential information and personal data;<\/li>\n\n\n\n
  10. act with due professional care.<\/li>\n<\/ol>\n\n

    ARTICLE 6 \u2013 PROFESSIONAL LIABILITY INSURANCE<\/strong><\/p>\n\n

    The Broker maintains professional liability insurance in accordance with applicable law.<\/p>\n\n

    \n\n

    – <\/strong><\/p>\n\n

    ARTICLE 7 \u2013 CLIENT’S OBLIGATIONS<\/strong><\/p>\n\n

    The Client shall:<\/p>\n\n

      \n
    1. provide accurate information;<\/li>\n\n\n\n
    2. submit available documentation;<\/li>\n\n\n\n
    3. disclose known defects or encumbrances;<\/li>\n\n\n\n
    4. allow property viewings;<\/li>\n\n\n\n
    5. notify the Broker of any status changes;<\/li>\n\n\n\n
    6. pay the agreed brokerage fee.<\/li>\n<\/ol>\n\n

      ARTICLE 8 \u2013 AML COMPLIANCE<\/strong><\/p>\n\n

      The Client shall provide identification and other documentation required for compliance with anti-money laundering and counter-terrorist financing regulations. <\/p>\n\n

      \n\n

      – <\/strong><\/p>\n\n

      ARTICLE 9 \u2013 BROKERAGE FEE<\/strong><\/p>\n\n

      The Broker becomes entitled to the brokerage fee upon conclusion of the transaction for which brokerage services were provided.<\/p>\n\n

      Payment is due within three (3) days of signing the principal agreement.<\/p>\n\n

      ARTICLE 10 \u2013 FEE SCHEDULE<\/strong><\/p>\n\n

      The brokerage fee is determined by the applicable Price List and the Brokerage Agreement.<\/p>\n\n

      Sale and Purchase Transactions<\/strong><\/p>\n\n

        \n
      • 3% of the agreed purchase price + VAT<\/li>\n<\/ul>\n\n

        Leasing and Renting<\/strong><\/p>\n\n

          \n
        • up to 3 years: 100% of one monthly rent + VAT<\/li>\n\n\n\n
        • over 3 years: 150% of one monthly rent + VAT<\/li>\n<\/ul>\n\n
          \n\n

          –<\/strong><\/p>\n\n

          ARTICLE 11 \u2013 REPRESENTATION OF BOTH PARTIES<\/strong><\/p>\n\n

          The Broker may act for both parties only if separate brokerage agreements have been concluded with each party. <\/p>\n\n

          A brokerage fee may only be charged to a party that has entered into a brokerage agreement with the Broker. <\/p>\n\n

          \n\n

          – <\/strong><\/p>\n\n

          ARTICLE 12 \u2013 PROTECTION OF THE BROKER<\/strong><\/p>\n\n

          If, within 12 months following termination of the brokerage agreement, the Client concludes a transaction with a party introduced by the Broker, the agreed brokerage fee shall remain payable.<\/p>\n\n

          \n\n

          – <\/strong><\/p>\n\n

          ARTICLE 13 \u2013 DATA PROTECTION<\/strong><\/p>\n\n

          The Broker shall process personal data solely for contractual and legal purposes and in accordance with GDPR and applicable legislation.<\/p>\n\n

          \n\n

          – <\/strong><\/p>\n\n

          ARTICLE 14 \u2013 DISPUTE RESOLUTION<\/strong><\/p>\n\n

          Parties shall attempt to resolve disputes amicably.<\/p>\n\n

          Failing such resolution, the competent court in Zagreb, Croatia, shall have jurisdiction.<\/p>\n\n

          \n\n

          – <\/strong><\/p>\n\n

          ARTICLE 15 \u2013 EFFECTIVE DATE<\/strong><\/p>\n\n

          These General Terms and Conditions enter into force on 11 July 2026. <\/strong> and apply to all brokerage agreements concluded after that date.<\/p>\n","protected":false},"excerpt":{"rendered":"

          UREDSKI CENTAR VERIS Ltd. Harmonized with the Croatian Real Estate Brokerage Act (Official Gazette 69\/2026) I. GENERAL PROVISIONS ARTICLE 1 \u2013 SUBJECT MATTER These General Terms and Conditions govern the business relationship between Uredski centar veris Ltd. (“Broker”) and any natural or legal person (“Client”) entering into a Real Estate Brokerage Agreement with the Broker….<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":5908,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27627","page","type-page","status-publish","hentry"],"yoast_head":"\nGeneral Terms and Conditions | Uredski centar veris<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/office.hr\/en\/about-us\/general-terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General Terms and Conditions | Uredski centar veris\" \/>\n<meta property=\"og:description\" content=\"UREDSKI CENTAR VERIS Ltd. 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